Community responsibility means guards treat residents, guests, and neighbours with respect, and the company answers the phone when a building manager calls.
On site
Visitors are given directions without being shouted at or ignored.
Neighbours
Noise, parking, and gate queues are handled the way the client has asked.
Contact
The Deira office number stays on the post order.
Residents, guests, and neighbours
Community responsibility means security guards and cleaning staff treat residents, guests, and neighbours with respect. Directions are given calmly. Queues at a gate, noise, and parking follow the client’s instruction.
A wet corridor gets a warning so a resident is not surprised. A visitor is not shouted at. The same standard applies in a tower lobby and at a villa gate.
A phone that is answered
Building managers can reach the office on +971 52 319 7980 and at [email protected], S02-25, Al Muteena Project 2-2, Al Muteena, Deira, Dubai. Problems are logged rather than left as a verbal complaint with no owner.
Common area cleaning and security guards are the two services neighbours notice first. Both are scoped in writing.
Look through security services, read about contact, or contact Ocean Growth Security. Call +971 52 319 7980 or email [email protected].